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Return Policy and Store Policy:

 New Return Policy due to Covid19: Please no returns until July 30, 2020. 

Unfortunatelly we are not accepting returns, on all products. They are sold with tenporary return restritctions. Our small business were left out from the stimulus check, and we have a hard time to stay in business. Any further changes will be posted here.
Possible customer credit card charge backs will not be honored, but will be contested since we posted our temporary return policy changes under the State of Emergency by Govenor Newsome in California.

Our store were hit by numerous chargebacks recently. We only ship for established customers. Customers with fraudulent chargebackes will be blocked from future sales.

We reserve the right to refuse an order or customer at any time for any reason. Our store is closely follows the safe credit card processing requirements and regulations established and monitored by the major credit card companies. All fraudulent attempts will be prosecuted.

We do not guarantee orders where the shipping address is different from the billing address. Where the shipping address is different from the billing address, there are absolutely no guarantee for shipping, receiving and return and refund policies are automatically cancelled on such orders placed by customers. In other words where the shipping and billing address is different, your order might not be fulfilled, your order will be not covered under return and refund policies of our store, and if your order is fulfilled it will be not returnable/refundable. All fraudulent transactions will be forwarded to your credit card company for further investigation.

Our store return policy:
Potent formulas offer a 3 days no question asked guaranteed return on all unopened bottles and containers. That means you can request a return within 7 regular days of your purchase and we issue a full refund. Any other request will be considered, a 20% restocking fee will might be applied. Shipping insurance optional and (between $3.00 and $25.00 depends on the total cost) that was calculated on the Free Shipping offer, are not refundable with return request.  All products are sold "as is", no refund for any medical related claims.

PotentFormula does not guarantee any lost or damaged shipment by USPS or UPS. It is the buyer responsibility to track, locate and receive the package shipped from PotentFormulas. Once the package shipped it is the buyer responsibility to contact USPS, or UPS for further information about the shipment, per USPS shipping policies and rules. 


Refunds for items returned within seven regular days of the purchase date, will be credited in the same form as the original payment type to the credit card holder. Returns, refunds may be requested by the payer, the the person who payed for the order. 

Please email us for authorization before returning product. We will issue an authorization code and email you the return address. Please note we reserve the right to change our return/refund policy.

 If you feel you have concerns regarding returns or encountered problems, please call customer service, we are happy to help you.
Additional contact information:
 Thank you for your business!
We appreciate your business.
Providing you with innovative formulas, processed with clean methods.
 **Disclaimer regarding Homeopathic products:
Potentformulas is not affiliated with Energetix, Nutramedix, and Boiron in any ways, and is not responsible for any damages or claims related to aquiring, and using homeopathic products sold on this website.Potent Formulas requests you not to disclose any Health related and confidential information on this site, therefore Potent Formulas does not constitute, create, or form a professional-client relationship of any kind, or in any manner with you; it places the sole accountability and responsibility to you, the user of this website and the customer of these products. Products may only be administered with a qualified practitoiner's supervision. It is the buyer's responsibility to seek out the right practitioner to oversee and support the user's medical response during, and after the use of these products. 

By using this website and practically ordering any products, you as a customer of Potentformulas agree to forfeit any rights to make any financial or legal claims against Potent Formulas, therefore Potent Formulas are immune from any liability of monetary or civil claims. By using this site by placing an order for all products, you the customer of Potent Formulas declares and assumes all medical risks regarding the use of supplements or formulas offered on this site. You as a customer forfeit all your right to mediate and all  products sold as is without any guarantees.  By placing an order for any products on this website you consent and agree with all the content of this Disclaimer. All products are sold "as is", no refund for any medical related claims.